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Spiritual Care at RCH
Referral Process
Normal Hours: Monday to Friday 8.30am to 4.30 pm
( Call Ext 54699 or 51839 (Spectralink) or Secure Chat Paul Hammat (Normal Hours Duty/Coordinator)
( Wait briefly for a reply from the Pastoral and Spiritual Care Coordinator or Duty Chaplain
Via EMR: (at any time, if not an urgent matter)
( When in a patients chart make a referral from the Orders Tab.
( In the search bar on the right of the screen, type the first few letters of the department name e.g. Spiritual Care.
( Double click or select on the correct referral, complete the fields in the pop-up window, click accept, Sign the order to complete the referral.
After Hours: Outside normal hours, Public Holidays and Weekends
( Call Switchboard on Ext 91 - Request the operator to contact the On-Call Duty Chaplain to arrange an appropriate response to the referral. It is good practice to place an order in the EMR system as well which will ensure a timely response.
( Wait briefly for a reply from the On-Call Duty Chaplain who will make appropriate arrangements to meet the pastoral and or spiritual need.
If at any time you do not receive a response within 10 minutes, please ask Switchboard to contact the Coordinator of Pastoral and Spiritual Care to expedite the referral.
If you wish to contact a particular practitioner, please refer to the Spiritual Care Referral at RCH document or check the intranet web page for their contact details.
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